The Market Surgery

Warehouse Lane, Wath-Upon-Dearne, Rotherham, S63 7RA

Telephone: 01709 870150

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Anima – The new Patient Contact and Communication Portal

Posted on May 7th, 2024

Anima – The new Patient Contact and Communication Portal you can now use to access Market Surgery for Medical and Admin requests

Here at Market Surgery we are always striving to offer the best possible care and service to our patients. We want patients to have more choice in the way they are able to contact the Surgery and to utilise technology that is able to facilitate this. We are therefore implementing a new online consultation solution, Anima!

Using Anima will ensure that we provide more accessible, efficient and fair access to patients. It allows us to triage incoming patient requests and helps ensure we are getting patients the right care as quickly and safely as possible. Removing the ‘8am rush’, appointments will be allocated throughout the day based on clinical need determined by the information you give through your request which is then triaged, and care navigated.

Triage = assessing patient needs and urgency

Care Navigation = offering the patient the best intervention for their needs

Anima is a digital online tool which can be accessed using a smartphone, tablet or computer. Online solutions are already very successful in practices across the UK. We hope this will help to reduce the wait for our all appointments. The easiest way to access our services will be to complete an online request using Anima, both for medical and administrative requests during our normal opening hours. Don’t worry though, you will still be able to continue to call the surgery if you struggle to use Anima online

What do I need to do?

We recommend you signup to Anima as soon as possible by clicking on the following link

You can use your existing NHS App login to create an account. You can also create proxy access for a relative or dependent, you can submit requests on their behalf.

If you have any issues with Anima, please contact their support team at

Please note Anima does not replace the NHS App, which you can continue to use to order your repeat medication , view tests results, and view your medical record.

Opening Times

  • Monday
    08:00am to 06:30pm
    18:30 to 20:30 (alternative location)
  • Tuesday
    08:00am to 06:30pm
    18:30 to 20:30 (alternative location)
  • Wednesday
    08:00am to 06:30pm
    18:30 to 20:30 (alternative location)
  • Thursday
    08:00am to 06:30pm
    18:30 to 20:30 (alternative location)
  • Friday
    08:00am to 06:30pm
    18:30 to 20:30 (alternative location)
  • Saturday
    09:00 to 17:30 (alternative location)
  • Sunday
    08:00 to 13:00 (alternative location)
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