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The Market Surgery ensures that all of our patient data is held within the strictest confidence. Our clinical systems can only be accessed by healthcare professionals, with a legitimate medical reason to view your information. We are fully compliant with the General Data Protection Regulation (2018)
Patients are able to access their personal information through a variety of means as detailed below:
The easiest way to view your medical record is by using Patient Access Online which gives you the opportunity to view, and print. This is the fastest way in which a patient can access their information, and also the most secure because the online function is username and password controlled. Any patients wishing to view their personal information, but does not yet have access to Patient Access, can request an account. Either print off a request sheet from the ‘Forms’ Section of this website, or collect a copy from reception, and bring it into the Practice. You will be able to view and detailed medical history information, from the date which your account is established. If you wish view previous medical information, then please let us know when you bring your Patient Access registration form in to the Practice, or speak to reception if you already use this service.
Accessing your Medical Records Online
Adults-to-Adult Proxy Access: Some adult patients may want to allow a relative, family member, carer or responsible guardian access to their medical records and/or medical Recoirds
If you would like to access the medical records of another adult then please complete the application via the NHS Website
Where a patient does not have access to view their medical record online, they can request a copy of the medical records. SAR’s can be submitted directly to the practice and will be dealt with, within 30 days of your request.
As the NHS and technology have evolved, there has been a migration from using paper based records, to electronic records. In 2011 we undertook an extensive workload, to ensure that all patients paper records were summarised into their electronic record. Where a patient is requesting to view their medical records/history, we will always provide the electronic (summarised) version of their record. We kindly askt that any requests for information in its original no-summarised format, are kept to a minimum and are requested only where absolutely necessary as this process is lengthy and very costly – each request for hard copy of notes uses 4 GP appointment slots and comes at a considerable cost to the NHS.
Any requests by or on behalf of individuals, to reports relating to themselves provided by medical practitioners for employment or insurance purposes and to make provision for related matters, must make a written request. As these constitute a chargeable non-NHS service, and are not covered within GDPR legislation, we require payment to be made up front, before any report or copy of examinations are released to the requester.
Please click to view our Practice Privacy Notice
Our additional Covid Privacy Notice runs in alignment with our ongoing Privacy Notice
You can also view our Practice Guidelines on Patient Data access Here